Refund policy
We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Exchange Policy
We’re happy to offer exchanges on eligible items to ensure you get the perfect fit.
How it works:
- Place a new order for your correct size or choose a different suit you'd prefer.
- Send back the original set, unworn, unwashed, in original condition, and with all tags attached.
- Once we receive the return, we’ll refund the original suit amount, completing the exchange.
To initiate an exchange, please contact us through one of the following:
- Direct message us on Instagram
- Use the chat box on our website
- Email us at kena@kenaswim.com
Once we receive your request, we’ll confirm your exchange and send you the return shipping address.
Please note: We do not offer refunds — only exchanges are accepted at this time.